Our nationwide network of sales and marketing offices conduct our unique service of stocking and promptly delivering the necessary products to retailers. Meanwhile, the Japanese-style home improvement stores that emerged from the 1980s, have become increasingly large-scale and intensive as a result of combining with professional shops, strengthening materials sales, and expanding product lines. Our experience and solid performance in wholesaling products while responding to the voices of various customers have proven effective in also serving a wide range of retailers including e-commerce.
More than ever, customer needs and market trends are becoming increasingly diverse and there is demand for speedy and fine-tuned service capability in providing the required product lines and volumes, as well as promptly addressing needs. Our sales channels and sure quality are not only limited to inside Japan. We export our proprietary SHARK SAW saws to countries in Europe and America. We also export Japanese-made chisels and planes (tool) that are loved by top-class violin artisans in Italy. In this way, we deliver “Made in Japan” products to the world.
With more than 150 years of history of contributing to the safe development of an abundant society through tools, we will continue to evolve in partnership with the community, as a company involved in manufacturing.List of Business
The orders and inquiries we receive from hardware stores, i.e. specialist retailers that handle professional building products, are mainly related to traditional tools and blades. All items entail specific professional preferences and requests, for example, special tools as used by Japanese shrine carpenters, material designations for special steel or wood that is kind on the hands, special items made by craftsmen and so on.
Since it is especially difficult to obtain works made by famous craftsmen or retired artisans, our information network and dynamism are tested.
Due to the DIY boom of recent years, carpenter’s tools and power tools have become accessible to general users in addition to professional carpenters and artisans.
The products we supply to home improvement stores range widely from those for professional use to those for general users. Handling tens of thousands of items, we repeatedly stock and ship products inside Japan and overseas almost daily.
To promptly deliver products to customers, it is necessary to have ample inventory in warehouses. We strive to also build trust relations with suppliers by conducting communication without fail.
Among tens of thousands of products, we need to forecast how much each item will sell and accurately stock the necessary quantities of the necessary products at the necessary times.
I am responsible for placing orders with numerous suppliers. Since my work entails linking customers with suppliers and controlling the flow of products, it requires accuracy and speed.
I deal with numerous detailed checks and notifications, but I am always filled with joy when counterpart staff of business partners say, “Thank you, always”. Resuming work following maternity leave, it hasn’t been easy balancing my job with child rearing, however, thanks to the company’s employment scheme and the understanding of my colleagues, I am able to approach my work with enthusiasm.
Based on our philosophy of contributing to a safe and abundant society through tools, we always keep stocks of snow clearing goods, products for responding to other disasters, and other products that are required by customers, even if they are required only once a year or every few years.
The first and second floors of our Niigata warehouse, which covers approximately 23,000 square meters, are filled with products with total value amounting to billions of yen. Such inventory capacity above all is our strength as a trading company. This is the heart of our physical distribution that connects suppliers with stores.
I am in charge of a number of large-scale home improvement stores in the Kanto area. Since I confirm the contents of incoming orders, while at the same time preparing, inspecting and packaging products and readying shipments to end users on the next day, I need to adopt a perspective of overseeing the entire flow.
All part-time workers and employees joining forces and getting the work done in a spirit of harmonious cooperation.
In the hardware store sales route, we receive future orders when making deliveries, however, when conducting sales to home improvement stores, we propose new products when changes are made to sales areas.
Even though sales routes may differ, whenever customers approach us saying, “We want this kind of product; do you know any wholesalers that deals in it?”, we find solutions via our network of Takagi suppliers that we have developed and among our thousands of our own original products.
We members of the sales & marketing department are constantly on the move to ensure that our efforts lead to comments such as “That helped!” and “Thank you” from our customers.
We propose and sell tools and machines to artisans in various fields in Niigata Prefecture. In the morning, I respond to incoming orders and inquiries inside the company, while in the afternoon, I conduct sales and make deliveries. Listening to the requests, troubles and questions that people convey when I am on the road, I take such matters back to the company and seek solutions.
I strive to respond to the trust placed in us by customers who say, “If you have trouble, ask Takagi”.
I conduct business negotiations with buyers for new products and propose changes to sales areas in line with trends.
When new stores are opened, I go out to them and help build the sales areas. I respond with sincerity to buyers’ requests. Please, leave it to me.